Privacy Policy
Last updated: July 2026
1. Who We Are
The Accountant General's Department (AGD), located at 21 Dominica Drive, Kingston 5, Jamaica, is an operational department of the Ministry of Finance and the Public Service, Government of Jamaica. This privacy policy explains how we collect, use, and protect your personal information when you use our website (https://agd.kpbc.ca).
2. Information We Collect
We may collect the following types of information:
- Contact form submissions — your name, email address, phone number, and message when you contact us.
- Usage data — pages visited, time on site, browser type, and device type, collected via analytics tools (Google Analytics).
- Cookies — small files stored on your device to remember your preferences and improve your experience.
We do not collect sensitive personal data such as financial account numbers or National Insurance Scheme (NIS) numbers through this website.
3. How We Use Your Information
- To respond to your enquiries submitted via our contact form.
- To process and route support tickets through our helpdesk system.
- To understand how visitors use our website and improve its content and performance.
- To comply with legal obligations under Jamaican law.
4. Cookies
This website uses the following types of cookies:
| Cookie | Purpose | Duration |
|---|---|---|
agd_cookie_consent |
Remembers your cookie consent choice | Persistent (localStorage) |
_ga, _gid |
Google Analytics — anonymous usage statistics | Up to 2 years |
wordpress_* |
WordPress session management (admin users only) | Session |
You can manage or disable cookies in your browser settings at any time. Disabling cookies may affect the functionality of some features.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share data with:
- Service providers — third-party tools (e.g., Google Analytics, Zoho Desk) that help us operate the website. These providers are bound by data processing agreements.
- Government authorities — where required by Jamaican law or a court order.
6. Data Retention
Contact form submissions are retained for 12 months and then securely deleted. Analytics data is retained for 26 months in line with Google Analytics default settings.
7. Your Rights
Under the Data Protection Act, 2020 (Jamaica), you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (where legally permitted).
- Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at info@treasury.gov.jm.
8. Security
We implement industry-standard security measures including SSL/TLS encryption, regular security scans, and access controls to protect your information. However, no internet transmission is completely secure and we cannot guarantee absolute security.
9. External Links
This website contains links to external sites (e.g., the Life Certificate Status Portal at treasury.gov.jm). We are not responsible for the privacy practices or content of those sites.
10. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the website after updates constitutes acceptance of the revised policy.
11. Contact Us
For privacy-related enquiries, contact the AGD Data Protection Officer:
Accountant General's Department
21 Dominica Drive, Kingston 5, Jamaica
info@treasury.gov.jm
(876) 922-8320